Tour Operator Charter Flights
Just Flights offers whole plane charters from London and regional airports to France, Italy, Switzerland and Austria on a weekly basis, from December to April for specific specialist operators who offer a superior product because each one is tailor made to suit their client profile, i.e. family specialists (where the children come first!), the younger skier sector of the market and the experienced skier looking for a challenge? Each client has something different to offer – fabulous chalets where you can ski from the door, with mouth-watering cordon bleu 5 course dinners with wine each evening, fine linen sheets and all the luxuries not normally associated with skiers.
We ensure that each contract specifically offers the type of catering and on board service that reflects the client’s personal style. We therefore arrange:
1. Specific Catering – to include first class meals we have personally chosen – separate ones for children.
2. In-flight services – complimentary newspapers/kiddies packs (crayons/pictures to colour in/a toy etc)
3. Complimentary wine or champagne or cocktails
4. Pre-Seating to ensure families and groups are seated together
5. Hot Towels
6. Ground assistance in both the UK and overseas to assist from check-in to departure.
Air Charter Consolidation
In addition to whole plane charters we also operate “consolidation” flights where individual operators buy a portion of the aircraft on a weekly basis alongside other similar minded operators.
“Allocations” on these aircraft vary from 10 seats per week to 100+ seats per week. Because we know our clients so well we know which ones will be good air partners and “share” their capacity to a mutual advantage. This also means that a new client starting out is not overstepping what he is comfortable with but still has the full service of a client who may have twice as many seats on a committed basis. It also means they can buy more seats from one of the other “sharers” or sell some of their own seats if they have too many at any time.
Consolidation works really well at provincial airports when a client may wish to “open up” his sales potential but does not want the commitment of their own aircraft in the first year or two.
Local Representation
We employ our own trained overseas staff to oversee the ground handling of passengers and provide welfare and assistance where appropriate.
Our people on the ground will be easily recognisable in their smart uniforms when passengers arrive at check-in. They will be met with a friendly smile and reassurance that all is well with the scheduled time of take off. They will be assisted with any problems they may have (such as lost tickets, out of date Passports, last minute cancellations by members of a group etc etc). They will remain at check-in until after the flight has closed if there are some “missing” passengers – in which case they will be swiftly taken to a late check in desk and rushed to the aircraft with their baggage.
Our representative then advises our UK office on the actual time of departure, number of passengers on board and any “no-shows” – people who did not report for the flight whatsoever. This information can then be relayed to the tour operator in resort before the aircraft has arrived and they are then better able to deal with situations they have been given prior notice of.
In the event of a late flight, say due to technical problems with the aircraft, our representative would keep passengers advised as to the extent of the delay envisaged, the reason for the delay and will keep monitoring the situation through the UK and the airline’s Operations Division. In the case of a delay over 2 hours our representative will ensure passengers are given light refreshments and if appropriate young children and families will be found somewhere suitable to wait.
With this network of on the ground hands on assistance we have been known to whisk clients straight off a late incoming flight on to their connecting flight with a minute to spare (having advised the connecting flight deck crew that they were on the way)!
Let’s Talk
FILL OUT THE FORM, GRAB A COFFEE AND WE’LL DO THE REST
If you would like to talk to us about chartering a commercial aircraft, private jet, or placing seat allocations on one of series charter flights, please complete the form and we will revert within 24 hours of receipt.